OpenAI and ServiceNow expand partnership across enterprise workflows
OpenAI and ServiceNow announce a broader partnership covering enterprise workflows. Summary based on the title only.
What the article says
OpenAI and ServiceNow expand the partnership announced in January. A new integration will bring ServiceNow workflow context and actions into ChatGPT: an IT team member could, for example, find similar incidents, assess the risk of a change and update a record without leaving the conversation. Customers connect ChatGPT to their own instance and choose which capabilities to expose, with ServiceNow's Action Fabric applying existing business rules and permissions.
ServiceNow also plans to integrate Codex into AI Workflow Factory, use OpenAI models in Build Agent and Autonomous Engineer, offer a joint security solution and a voice experience, and give all its employees access to ChatGPT Work and Codex. The ServiceNow MCP plugin is available today; richer features are expected by the end of 2026, voice in Q1 2027, security in early access in January 2027, and Codex in AI Workflow Factory in 2027.
Read the official article AnnuIA profile
Summary written by AnnuIA in its own words from the official page of OpenAI. The content and rights belong to the publisher: please read the original article.