Copilot Studio
by MicrosoftBuild agents for Microsoft 365, Teams and your websites.
AI tools for customer service
8 AI tools for customer service: publisher, country of origin, pricing and official link. Updated on October 31, 2026.
In short
AnnuIA lists 8 artificial intelligence tools offering customer service. The best known: Copilot Studio, Coze, Unbabel, Fin, Zendesk AI. 3 of them are free, freemium or open source.
Agents & automation2
Paid
Coze
by ByteDanceNo-code platform to build AI agents and chatbots and publish them on many channels.
Translation & dubbing1
Unbabel
by UnbabelAI + human translation for multilingual customer support.
Business, sales & legal5
Fin
by IntercomAI customer service agent that resolves most conversations.
Zendesk AI
by ZendeskAI agents and copilot for Zendesk support teams.
Tidio
by TidioLive chat and Lyro AI agent for e-commerce sites.
Crisp
by CrispCustomer messaging (French) with an AI chatbot trained on your content.
Agentforce
by SalesforceSalesforce's autonomous AI agents for sales, service and marketing.
Frequently asked questions
AI tools for customer service ?
AnnuIA lists 8 artificial intelligence tools offering customer service. The best known: Copilot Studio, Coze, Unbabel, Fin, Zendesk AI. 3 of them are free, freemium or open source.
How to choose an AI tool?
Pick the category first (text, image, video, voice, code…), filter by pricing (free, freemium, paid, open source) and compare the features of the listed tools.